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Terms and Conditions In connection with its use of Armstrong's eClaims System, Customer agrees to implement and abide by reasonable security procedures to ensure that access to the system is limited only to those trained and authorized to use it. Such procedures include, but are not limited to, the proper use and maintenance of passwords and, where necessary, the establishment of firewalls to reduce the risk of external security breaches.   Claims placed or maintained through the eClaims System are governed by the terms and conditions of sale in effect at the time of purchase, and by your Customer Agreement. Proper password protection requires a number of safeguards.   Channel Partners shall modify the password immediately upon termination of employment of any employee with knowledge of the current password. In the case that a Channel Partner can not change their password for any reason, they should contact their sales representative who will facilitate the change.   Armstrong Ceilings shall not be liable for any errors or omissions in the creation or fulfillment of online claims due to breaches of security arising from customer's failure to take reasonable security precautions. Customer shall indemnify and hold Armstrong harmless against all claims, damages, cost, judgments and liabilities arising out of any failure of Customer to establish and maintain reasonable security procedures.   Back